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Privacy Policy

Introduction

Maids Commercial Services Ltd respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website or contact us about our cleaning services.

We aim to collect only the information necessary to respond to enquiries, provide our services and improve the performance of our website.

Who We Are

Maids Commercial Services Ltd
35 Kingsland Road
London
E2 8AA

Email: info@maidscommercialservices.com

Maids Commercial Services Ltd is responsible for the collection and processing of personal data through this website.

Information We May Collect

When you interact with our website or contact us, we may collect the following information:

  • Name and company details provided in enquiry forms
  • Email address and contact details
  • Information included in messages or correspondence
  • Technical information about your visit such as browser type and device
  • Website usage information such as pages visited

This information helps us respond to enquiries and improve our website.

How We Use Your Information

Personal information may be used to:

  • respond to enquiries about our services
  • communicate with potential or existing clients
  • improve the performance and usability of our website
  • maintain security and prevent misuse of the website
  • comply with legal or regulatory obligations

We do not sell or rent personal data to third parties.

Legal Basis for Processing

Under UK GDPR we process personal data on the following legal bases:

Legitimate interest
To operate and improve our website and services.

Contract
Where processing is necessary to respond to service enquiries or provide services.

Consent
Where you voluntarily provide information through contact forms or communication.

Legal obligation
Where processing is required by law or regulatory requirements.

Website Hosting

Our website is hosted using the Webflow platform, which provides the infrastructure used to deliver and operate this website.

Webflow may process technical data such as IP addresses and browsing activity in order to operate the website securely and reliably.

Analytics and Tracking Technologies

Our website may use analytics tools to help us understand how visitors interact with the site. These tools may collect information such as pages visited, time spent on the site, and device or browser type. This information helps us improve the performance and usability of the website.

Our website also uses Google Tag Manager, which allows us to manage analytics and tracking scripts. Google Tag Manager itself does not collect personal information but enables other services to operate.

Cookies

Cookies are small text files stored on your device when you visit a website.

Our website may use cookies for:

  • essential website functionality
  • analytics and performance monitoring
  • improving the user experience

You can control or delete cookies through your browser settings.

Email Communication

If you contact us by email, we will process your email address and any information included in your message.

Email communication may be processed using Microsoft 365, which provides our business email services.

Your information will only be used to respond to your enquiry or manage our communication with you.

Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse or unauthorised access.

Our website uses secure encrypted connections (HTTPS) to help protect information transmitted through the site.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including satisfying legal, accounting or reporting requirements.

Your Data Protection Rights

Under UK data protection law you have the right to:

  • request access to personal data we hold about you
  • request correction of inaccurate information
  • request deletion of personal data where appropriate
  • object to certain types of processing
  • request restriction of processing in certain circumstances

Requests regarding personal data can be made by contacting us at:

info@maidscommercialservices.com

External Links

Our website may contain links to external websites.

We are not responsible for the privacy policies or practices of these third-party websites and recommend reviewing their policies separately.

Policy Updates

We may update this Privacy Policy from time to time.

Any updates will be published on this page.

Request a Cleaning Quote

If your organisation requires reliable commercial cleaning services in London, Maids Commercial Cleaning would be happy to discuss your requirements.

Tell us about your building and cleaning requirements and our team will be in touch shortly.

Yvonne Dzikunu
Director